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Super pet care -Dog walking

Pet assist came to my rescue at very short notice but still managed to come and meet the pets and myself before I had to go away for a few days.
Jane and Sean were so helpful and flexible- nothing was too much trouble.
I would highly recommend them and will be using them again in the future ?

Kathy Taylor

Fabulous work – Puppy care for Oscar pop-in visits

Puppy care pop-in visits

Lovely friendly service with a smile, very professional and clearly love animals. Kept me up to date with texts and photos overall outstanding service would definitely recommend! 5*

Emma Harrison

Lucy lovebird – bird boarding

Bird Boarding

Jane has looked after Lucy our love bird for a number of years. Lucy has always been well looked after and Jane has always been available for us to leave and collect Lucy.
We were lucky to find Jane

Paul Wright

Great Service – rabbit boarding

So pleased I came across Pet Assist Animal Care. They offer a friendly professional service and they clearly love all animals. Our rabbit came back happy and chilled, will definately be using them again!

Julia Sellers

Great friendly service

Jane and Shaun pet sat for our two miniature dachshunds while me and my wife were at a wedding. They stepped in at short notice when our previous plans fell through. Our shy dogs responded well to their friendly personalities and we felt at ease with leaving Rufus and Ralph for the night. It helped us to enjoy our evening out safe in the knowledge they were in good hands. Jane sent a text to let us know the boys had settled. I would definitely use pet assist in the future.

Paul Goodings

Cat and kitten care – We went away for a break

Cat and kitten care visits

We went away for a few days and had arranged for pet assist animal care to visit twice a day. While we were away we received some photos plus texts from Jane which was reassuring. On our return we found our cat and her 2 kittens happy and relaxed. It is good to know that someone is able to come and care for our pets in their own home.

Susan Brownridge

Pet taxi

Pet Taxi service

We used pet assist taxi service to collect our Airedale from the vets after surgery. Jane was really helpful and accommodating, great communication and everything went like clockwork. I would definitely recommend them.

Sarah crawford

Thank you

Thank you so much for looking after the girls so beautifully.


Nicola Elson

Great help


Dog walks Charlie

Shaun walked my dog for 3 weeks whilst on holiday.
From reports from my Mum who was housing him for the duration the dog got very excited before each walk and had no issues.
Although everything went well, my only grumble was that we agreed a time frame around 9am each day but it wasn’t until 10.30 some days that he got walked, with dogs they like routine.
I’d highly recommend Shaun and will use him again!


Reply from Pet Assist Animal care:

Thank you for using our service, Charlie is a lovely boy. There was no specified on the booking sheet.  So in view of this we visited your mum prior to starting. It was agreed  the walks could be anytime between  9.30am-10.30am and 3.30-4.30pm.  It is difficult to meet times dead on, as we travel between jobs and traffic is a nightmare to navigate  around this area. We are based over the other side of Scarborough, which can take between 10 – 30 mins to get over to your side of Scarborough.  So we always suggest a window around an approximate time.  We try our best. We will take on board your comments and try beat the clock net time. Thank you, and love to Charlie.   Jane and Shaun.

Stuart Rainsbury

Happy dog, happy owners

Hourly visits and night sleeps – Lily

We have a very loveable but anxious border collie who was rescued, so kennels are out of the question. We went away for the weekend and Shaun and Jane popped in to see her over the weekend and stayed overnight. We had regular texts and updates throughout the weekend which kept us happy. When we got home Lily was relaxed and happy. We will definitely be using Shaun and Jane again and would recommend them.

Lance Goulding

A caring service spot on.

Cat care visits – Luna

We got back from holiday to the happiest cat ever. House clean, cat well fed and clearly loved whilst we were away. Everything I wanted. Thank you.

Hamish Harron

treacles stay

Boarding rabbit – Treacle

Very pleased with treacle s time with you
Excellent attention
you both clearly love.animals.. If Treacle could talk he would say the same.
Looking forward to the next time

Fred fisher

Shelbys dog walks

Dog walks

Pet Assist have been fantastic in supporting with dog walks for Frenchie Shelby when I’m at work. They have come at short notice and have always been happy to facilitate days and times and I can highly recommend their service.

March 2019

Sarah Stephenson

Our Guinea Pigs enjoyed their ‘hotel break’


Boarding Guinea Pigs

Pet Assist looked after our Guinea Pigs recently, I was impressed with their professionalism and their obvious love of animals. It was nice not to have to bring our own cage as it is very big and heavy. It was also great to get a text halfway through our holiday to let me know that the piggies were doing fine. When I picked them up they seemed happy and relaxed which is a great sign. Thank you, I will definitely use you again should the need arise

April 2019

Kate Thompson

Dog sitting Saturday night

Pet sitting while we were at a show

We left Monty with confidence in Shauns hands. Both he and Jane came to the hotel and Shaun remained to take him for a long walk and played with him in the bar. We thoroughly enjoyed the show we went to see knowing he was in good hands.

Marion Anderson

Daily visits

Cat visits

We had daily visits for our cat while we were away for a week. Jane sent us pics and texts reassuring us Ginge was fine which was very much appreciated. Ginge isn’t really a people person but he looked genuinely happy. Lovely people. Would definitely recommend and use again in the future.

June 2019

Paul m

Amazing service!!!

Guinea pig boarding – July 2019

What an amazing service!!! I would highly recommend to anyone and I will certainly be bringing my guinea pigs back!

Thank you so much for keeping in touch and sending pictures through out my holiday, letting me know how they were. I was completely relaxed knowing they were in great care. Very lovely, caring couple with such a passion for animals. Thank you again, I appreciate all the effort that you went to and if anybody needs animal care I will certainly point them in your direction 🙂 Becky

Rebecca Louise Crisp

My two Guinea Pigs stayed

Guinea pig boarding – July 2019

My two Guinea Pigs stayed with Jane recently, they were both really well looked after, I even received a couple of updates while I was away on how they were getting on which was lovely. I would definitely take my Guinea pigs to Jane again when I next go away.

Sophie Lea

Cat and Dog

Cat Care – Daisy July 2019

I can highly recommend Pet assist, recently used for my Cat and everything was absolutely brilliant. I have already rebooked and will using again and again.

So caring and reliable, fantastic couple. Many thanks 🙏

Jill Hayward

Shaun came and fed my

Cat Care home visits – April/May 2019

Shaun came and fed my lovely little monkey while I was on holiday. He really bonded with my little man and it’s such a shame I’ve moved town now as i know Dorito liked having him round

Sian & Dorito



Dog visits

Jane and Sean have been looking after my four dogs for the past year and a reliable and trustworthy they always message me if the dogs haven’t eaten or they’re poorly so I would definitely recommend Jane and Sean

Christine Davenport

Great service

Percy – regular dog walks (since May 2017 to present – ongoing)

Jane and Sean are 100% reliable in walking my dog. I’m working full time and couldn’t be a pet owner without them. My dog loves Sean and leaps off the sofa at the same time each day, knowing that walkie time is approaching.

Katherine griffin

Your pet in loving hands

Cat Care home visist – ongoing since 2016

I once left my cat in a cattery for a fortnight while we went away on holiday. We came home a day earlier than expected and went to pick up our pet. We were shocked by the state of the cattery and the apparent lack of care our cat had received. It took him – and us – a while to get over the experience. Since then, we have chosen not to use catteries. This is not to say there are aren’t catteries out there that can be trusted – I’m sure there are, but from our experience leaving our pet at home is the best for all concerned.

Since we came to Scarborough, we have entrusted Jayne at PetAssist to look after our beloved Talisker, and now Biscuit. We wouldn’t do so unless we were sure she gives them the love, care and attention that we ourselves give. Each time we come home, we find a healthy, content cat that has obviously enjoyed Jayne popping round to look after him. If she didn’t have love for cats and their welfare, she would not be able to do the job she does very well. We therefore have no hesitation in recommending Jayne to look after your pet while you’re away.

Mike, Diane

Mike Tyas

Fur babies

Rabbit boarding – Last visit September  2019

We have used Jane a few times now where she looks after our house rabbits 🐰 they both enjoy there stay and we can relax knowing they’re in safe hands


Jenny mansi

Brilliant cat care

Cat pop-in visits – August 2019

We had to go away for a few days and our cats were wonderfully looked after. Not only they were okay with feeding our cats a raw diet, when I came home I found my three cats very relaxed and happy. I will definitely use their services again if ever need them in the future

Nicole Raganini

Fantastic Service

Rabbit boarding July 2019

Luckily came across Pet Assist Animal Care when looking for somewhere for our rabbit to stay whilst we were on holiday. Jane and Shaun were very welcoming, helpful and provide a fantatic service. You can tell they genuinely care for animals, which was very reassuring. Charley had her own safe, secure hutch with plenty of room to move around. The photos and updates whilst we were away were great, and Charley came back very happy and chilled following her stay. Couldn’t reccomend this service highly enough!

Sam Colling

Thank you

Guinea Pig boarding – Woody & Winter   – JULY 2019

Our two guineapigs Woody and Winter came back from their stay very happy and content. Nothing was too much trouble and it was great to get a text halfway through the week saying they are ok. It is great to have a choice of either an indoor or outdoor cage and ours stayed outside in a new lovely big cage with a large run. It is clear to see how much you love the pets that stay with you and we would definitely recommend you. Thanks again.

Linda Raine

Would recommend

Cat care home visits – Saffy  & Tedd –
August 2019

Jane took care of my two cats for a couple of days at short notice , one of which needed medication twice a day , I felt confident leaving them in her capable hands and would definitely contact Jane again in the future



Rabbit boarding – Bubble and Squeak – Sept 2019

We were let down by our usual carers for our bunnies at the last moment thank goodness for Jane and shaun will not hesitate to call on your services again 2 very happy bunnies


Tracy notman

Thanks for making our night out easy and stress free!

Dog sitting/walks

Thank you Jane and Shaun for making our night out stress-free, our pooches had a good time and we were able to relax! Would highly recommend their services


Amazon Parrot Jasper

Bird boarding – September 2019

Pet Assist Animal Care, helped in an emergency when we couldn’t find a suitable foster carer for a rescued Amazon Parrot named Jasper. They were very helpful and went out of their way to help Jasper with a temporary place to stay. North Yorkshire Parrot Rescue

J Anderson

Happy Pups

Casper and Scamp – dog walks and pop-in visits – Nov 2019

Was away for 5 nights and needed a walker to help out the family member staying with our 2 dogs. Pet Assist have been very flexible working round our home routine, Shaun got on with our dogs well and was very patient (even when one got a bit snappy at him), no problems and came back to some well-cared for pups. Will happily use again next time we go away 😁

Amy Campleman

100% Recommend

I am very particular with who my animals go to as they are my absolute world. When I met Jane and Shaun I could tell straight off the bat that they really cared for animals. I would definitely trust leaving my boys with them any day! Very professional lovely people and I would definitely use their services again! Thank you lots !

Zoe Costin

Guinea pig care

Hazel – Guinea pig boarding Dec 2019

Lovely, professional people took great care of my guinea pig . Knowledgable and kind obviously animal lovers . I would recommend to anyone .

Julie Clarke

Maxx the mad parrot

Our African Grey parrot Maxx has just had a weeks Christmas 2019 break with Jane and has been looked after extremely well. We will be back !!
Thank you both

Martin Patten

Great service!

Great service, exactly what we need when we go away. It’s nice to know we’re leaving our little furries in safe hands!


Friendly and professional service. Sam

Friendly and professional service. Sam was knackered after his day with Shaun. Thank you for helping out.

Clare Gwynn

Lovely people. Our bunny was

Lovely people. Our bunny was well cared for during his 8 day holiday. He received lots of care and interaction. I had regular updates during my holiday, which kept me happy too! His cage was tidy and clean when I collected him. I had a very happy little bunny to return home to 💜

Nicola Spark

Happy bunny

Rabbit boarding – August 2020

Our rabbit, Pebbles, returned refreshed from her boarding break at Pet Assist Animal Care in August 2020. Jane and Shaun are caring, knowledgeable and experienced at taking care of animals. They were able to meet her needs and accommodate her indoors or outdoors according to the weather. We were very happy with the service and would use it again.

Mel Hutchinson

Bunny holiday

Rabbit boarding Sept 2020

Hi my rabbit stayed at kennels for 1 week he returned in excellent condition and was very settled the couple who own kennels are nice they chat like you knew em all your live also they make animal transport very easy with there taxi cheap aswel and my rabbits stuff was cleaned and spotless when returned all in all I’m very happy to leave my rabbit again with them 5/5

Rex dad

Contented Cats, Contented Hens, Contented Fish!

Cat, hen and fish  Care visits – Aug 2020

We came home to contented pets thanks to Jane and Shaun’s care.
One of our cats is easily distressed and it was lovely to find them all in fine fettle on our return from holiday.
Thank you.

Rachel Murray

Peace of mind

I would recommend this business if you’re wanting to go on holiday but have no one to look after your pets.
They are very organized and will call round to find out what you need, and to take details of pet food, vets etc.
We enjoyed our break more knowing that our pets were safe and well fed. The cost is very reasonable.

Jacky Mercury

Pet assist

Dog walking- Dec 2020

We were really happy with the service we recieved. It was required last minute and they were able to help. Very friendly staff. Would recommend and definitely use again.

Angela Maycock

Good service, nice people!

Boarding Oct 2020

I had to leave my 2 guinea pigs for 2 weeks and I couldn’t ask for a better service. You can clearly see they love and care about animals, definitely recommended.

Vincenzo Miccoli

Perfect service – Cats Apricot & Moon and rabbits Mayhem & Cinnamon

I used pet assist animal care whilst away for 5 days! They looked after both my cats and rabbits, feeding them once a day! The communication throughout the process was great and I felt confident that my pets were being well looked after! On returning home, my pets were happy and fed/ watered as well as the cats litter being emptied whilst we were away! Thank you for your service and I will definitely use again when I am next away and recommend to others!


Rhubarb & Custard - Rats boarding - written reference

Charley Shepley - rabbit boarding - written reference

Alfie - dog walking for 2 years - written testimonial

Norah & Blue - rabbit boarding - written reference from satisfied customer

Helpful - cat care

Brilliant service extremely helpful


Very reliable, nice people! - cat care visits

Cat visits

Thank you for looking after my unfriendly cat, Pixie, it's good to have reliable cat carers, much nicer than the stress of a cattery, it put my mind at rest knowing she was being looked after at home.

Carmel Thompson

Lubie - cat visits and care at my home

Cat visits

I am so grateful to have found Pet Assist. It was reassuring that Jane and Shaun kept in touch every day that I was away. I would have no qualms about leaving my beloved cat in their care again. I even met their own beautiful cats and dogs and it is obvious that they are animal lovers.


Frances Upton
Pet Assist

Rosie - cat visits

Cat visits

A professional and efficient company, they are very friendly and obviously love animals. I very much appreciated them keeping in touch with me whilst we were away. Will definitely be using Pet Assist Animal care again

Sandra Alder

Pet sitting services A+ Dog visits and walking

Dog home visits and walking

We went away for a couple nights for a wedding and used the overnight stay plus pet walking services. The service offered was great and we felt our dogs were in great (and safe) hands. Will use again if needed

Thank you Jane - cat care home visits

Cat visits

Jane really helped me out, been going through a difficult time, I've got cats and a dog, jane went out of her way to help me when I really needed it. I would recommend Pet Assist to anyone. I definitely will use pet assist again. Thank you jane.

Helen Gill

Friendly, pet loving - rabbit boarding

Rabbit boarding

Nothing was a problem for Jane. Looked after our rabbit really well, she came back clean, well fed and pampered. Would definitely recommend Pet Assist.

Jenny Bland

Penny cat - cat visits

Cat visits

Have now used this company a few times and will continue to do so. First class service at a reasonable price.

Paul Ratcliffe

Ozzy - dog walking brill service

Dog walking

Lovely friendly service would highly recommend and we will miss you all so much

Karen dunn

Fantastic!! Guinea pig boarding

Guinea pig boarding

Pet assist is brilliant! Jane and Shaun took amazing care of my two guinea pigs while I was away for 4 weeks. I would definitely recommend them. You can go away with the peace of mind that your pet is in safe hands. The prices are pretty reasonable too! Definitely planning to use Pet Assist for my next holiday!!

Nooreen Akhtar

A weight off my mind while we were away - cat home visits

Cat visits

Our Reggie is a rescue cat and we were nervous about leaving him when we went away for a weekend but needn't have worried. He took to Jane instantly when she came to see us and collect the key so I knew he'd be fine. The text messages telling us that she'd carried out the visits and that he'd been friendly towards her were very much appreciated.

It's so valuable to find someone you can trust when your cat has previously had bad experiences with people. Jane's brilliant!

Liz Francis

Part of the Pet assist family - Toby - cat visits

Cat visits

Jane and Shaun at Pet assist have looked after our cat Toby on many occasions while we have been away. We know he is in excellent hands and we can have total peace of mind, which is a wonderful thing. They are true animal lovers and treat Toby as though he is one of their own beloved pets. Don't know what we would do without them, to be honest!

Judith Hilton

Caring animal lovers and good value for money

Dog home visits

I have a 16-year-old Lhasa Apso who is very nervous and easily gets distressed. As kennels are no longer an option for her I asked Pet Assist to make regular visits to check on her while my husband and I were away for a few days. I'm pleased to say that on our return she is showing no signs of stress or anxiety. In fact I don't think she even noticed we'd been away! Thank you, Jane and Shaun, for taking such good care of her. I will definitely be using your services again.

Trisha Cole

Excellent care for our cats

Cat visits

Pet Assist really looked after our cats well while we were away for a few days. We received reassuring updates by text, they put photos on Facebook too. Excellent professional and caring service.img_2965img_2967

Mary Barry

Dog walking - Murphy

Dog walking

I have used the services of Pet assist since September this year to help me with my pup, Murphy. Jane came to visit to familiarise both of us with the dog and my requirements. She was/is lovely ! I was immediately put at ease about having to work and leaving my little dog alone. Since then, Murphy has enjoyed regular walks and I have peace of mind. As a supply teacher, my work can come at short notice, but Jane has always been able to fit us in and she always lets me know how Murphy has been (and what he has done-sorry, but essential knowledge) by text. I think she offers a great service and I am totally happy with Murphy's care. 10/10 Pet assist!img_4597img_4615

Dee McCulloch

Reliable, lovely dog walkers

Dog walks

We contacted Jane and her partner at short notice and she was happy to help. Really lovely couple, felt really at comfortable around them and so did my dogs. I have 2 big dogs and they were more than comfortable with them. Will be using them every time I come to Scarborough and would happily recommend

Charlotte Fenton

Digger's review of Pet Assist - Dog walking

Dog walks

Shaun walks my dog Digger for an hour or half an hour a day 4 days a week. Digger loves him and enjoys his walks. Shaun and Jane from Pet Assist are very helpful and totally reliable and I would recommend them to any dog owner who needs help with their animal.digger2

Pauline Staves

Very Reliable - Dog walking

Dog walks

We were lucky to find Pet Assist who walked our sprocker Maisy once week. I found Jane and a Shaun at Pet Assist to be very professional and reliable and would recommend their services to anyone.maisy

Christine Watson

Thank You Pet Assist 🙂 Cat care home visits

Cat visits

Pet Assist looked after my much loved 18 year old cat for 3 weeks while we were abroad and I am pleased to report he was fit and well on our return. Pre-visits to outline what care Tom needed were no trouble, and they appear to have thought everything through for what they do.
Bottom line is, I would use them again and I am certain Tom would prefer that to going to the cattery which is what he has done previously.
Thanks again Jane & Shaun 🙂

John Edwards