Testimonials

5.0
5.0 out of 5 stars (based on 62 reviews)
Excellent100%
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Philo the Senegal

Many thanks to Pet assist who’ve just boarded my parrot while i was holiday. First class all round from very professional animal lovers, can’t praise them enough for their service and i would definitely use them again

Andrew Thackray

Brilliant service

Absolutely brilliant service by Jane & Shaun at Pet Assist. Very easy to book, and the drop off / pick up was smooth too.

Incredibly good prices and our Hamster Honey-Blossom loved her stay and came back a very happy hammie.

We will definitely be booking with Pet Assist again in the future!

Thank you 😀

Becks

Very Genuine

This is a very genuinely caring service, people who really do love animals

Joanne Maxwell

Dog sitting Scarborough

Absolutely fabulous service, came to our hotel to sit with our dog while we were at the open air theatre, Riley was well looked after Shaun catered for his every need , lovely people would highly recommend 😊👍

Jane Willis

Dog walk

Shawn very patient with Gracie and let her lead the way.

Always on time. Would use again.

Brilliant service.

Tricia.w

Buster the African Grey

Buster has just spent a week with Jayne he has been well looked after and Jayne was very helpful transporting his large cage so he felt at home in it

Christine Fowler

Maxx the mad parrot

Our African Grey parrot Maxx has just had a weeks Christmas 2019 break with Jane and has been looked after extremely well. We will be back !!

Thank you both

Martin Patten

100% Recommend

I am very particular with who my animals go to as they are my absolute world. When I met Jane and Shaun I could tell straight off the bat that they really cared for animals. I would definitely trust leaving my boys with them any day! Very professional lovely people and I would definitely use their services again! Thank you lots !

Zoe Costin

Casper and Scamp – dog walks and pop-in visits

Was away for 5 nights and needed a walker to help out the family member staying with our 2 dogs. Pet Assist have been very flexible working round our home routine, Shaun got on with our dogs well and was very patient (even when one got a bit snappy at him), no problems and came back to some well-cared for pups. Will happily use again next time we go away 😁

Amy Capleman

Bird boarding fantastic

Bird boarding –

Pet Assist Animal Care, helped in an emergency when we couldn’t find a suitable foster carer for a rescued Amazon Parrot named Jasper. They were very helpful and went out of their way to help Jasper with a temporary place to stay. North Yorkshire Parrot Rescue

J Anderson

Great!

At home visits for two kittens, Oct ’23

We had a trip planned and were very apprehensive about leaving our kittens, with them being so young we thought it better not to put them in a cattery and make them stressed.

That’s when we found out about Shaun and Jane, they were lovely to deal with and were very professional and accommodating. Shaun was great with the kittens and made sure to let us know when one of the little ones had been poorly.

Overall a great experience, will definitely use them again.

Stephen

Thankyou

Rabbit boarding – Bubble and Squeak

We were let down by our usual carers for our bunnies at the last moment thank goodness for Jane and shaun will not hesitate to call on your services again 2 very happy bunnies

Tracy notman

Would recommend

Cat care home visits – Saffy & Tedd –

Jane took care of my two cats for a couple of days at short notice , one of which needed medication twice a day , I felt confident leaving them in her capable hands and would definitely contact Jane again in the future

Sally

Thank you

Guinea Pig boarding – Woody & Winter –

Our two guineapigs Woody and Winter came back from their stay very happy and content. Nothing was too much trouble and it was great to get a text halfway through the week saying they are ok. It is great to have a choice of either an indoor or outdoor cage and ours stayed outside in a new lovely big cage with a large run. It is clear to see how much you love the pets that stay with you and we would definitely recommend you. Thanks again.

Linda Raine

Fantastic Service

Rabbit boarding July 2019

Luckily came across Pet Assist Animal Care when looking for somewhere for our rabbit to stay whilst we were on holiday. Jane and Shaun were very welcoming, helpful and provide a fantatic service. You can tell they genuinely care for animals, which was very reassuring. Charley had her own safe, secure hutch with plenty of room to move around. The photos and updates whilst we were away were great, and Charley came back very happy and chilled following her stay. Couldn’t reccomend this service highly enough!

Sam Colling

Brilliant cat care

Cat pop-in visits –

We had to go away for a few days and our cats were wonderfully looked after. Not only they were okay with feeding our cats a raw diet, when I came home I found my three cats very relaxed and happy. I will definitely use their services again if ever need them in the future

Nicole Raganini

Fur babies

Rabbit boarding – Last visit September

We have used Jane a few times now where she looks after our house rabbits 🐰 they both enjoy there stay and we can relax knowing they’re in safe hands

Jenny mansi

Your pet in loving hands

Cat Care home visist – ongoing since 2016

I once left my cat in a cattery for a fortnight while we went away on holiday. We came home a day earlier than expected and went to pick up our pet. We were shocked by the state of the cattery and the apparent lack of care our cat had received. It took him – and us – a while to get over the experience. Since then, we have chosen not to use catteries. This is not to say there are aren’t catteries out there that can be trusted – I’m sure there are, but from our experience leaving our pet at home is the best for all concerned.

Since we came to Scarborough, we have entrusted Jayne at PetAssist to look after our beloved Talisker, and now Biscuit. We wouldn’t do so unless we were sure she gives them the love, care and attention that we ourselves give. Each time we come home, we find a healthy, content cat that has obviously enjoyed Jayne popping round to look after him. If she didn’t have love for cats and their welfare, she would not be able to do the job she does very well. We therefore have no hesitation in recommending Jayne to look after your pet while you’re away.

Mike, Diane

Mike Tyas

Great service

Percy – regular dog walks (since May 2017 to present – ongoing)

Jane and Sean are 100% reliable in walking my dog. I’m working full time and couldn’t be a pet owner without them. My dog loves Sean and leaps off the sofa at the same time each day, knowing that walkie time is approaching.

Katherine griffin

Testimonials

Dog visits

Jane and Sean have been looking after my four dogs for the past year and a reliable and trustworthy they always message me if the dogs haven’t eaten or they’re poorly so I would definitely recommend Jane and Sean

Christine Davenport